Despite Delegates and union members demanding action, bullying from volunteers, from some staff and upper management has continued at the Rural Fire Service (RFS). In late 2023 it was empirically identified that RFS personnel face or witness bullying at a significantly higher rate than other sectors of the NSW public service.

“The lack of action taken by management on bullying issues has had a serious impact on PSA members working at RFS and it raises concerns about the organisation’s commitment to ensuring a safe and respectful environment for members,” said General Secretary Stewart Little. “Bullying must be effectively dealt with, so it does not undermine the well-being and morale of staff.

“There must also be further scrutiny into the effectiveness of the RFS policies and actions in addressing serious issues of this nature in the future.”

Over the past 12 months, PSA industrial staff and Delegates have raised concerns about bullying to HR and senior management. The PSA has emphasised the necessity for effective leadership and policies to prevent bullying and, equally important, to address cases promptly.

A crucial aspect highlighted by the union is the need for all volunteers to undergo mandatory training to foster a respectful and inclusive workplace.

“In recent months, the PSA has gathered anecdotal evidence indicating instances of significant bullying perpetrated against members across the RFS organisation,” said Mr Little. “The PSA strongly encourages all staff to report any cases of bullying with confidence, utilising any of the available reporting mechanisms available.”

Members affected are encouraged to contact a Delegate, manager or member of HR; or calling the Member Support Centre on 1800 772 679.

“This proactive approach aims to create an environment where individuals feel empowered to speak up, creating a culture that prioritises the well-being and safety of everyone,” said Mr Little.