A phone call is all it takes.
A retired General Assistant (GA) has received an unpaid uniform allowance after contacting the PSA CPSU NSW Member Support Centre (MSC).
The former member contacted MSC Officer Michael George, who supplied the necessary information to take to the Department when claiming the unpaid allowance. The former member had received incorrect information from the Department’s EDConnect service.
“I am so thankful for the PSA,” said the former GA. “I would not have known about this backpay and would have missed out. For the PSA to notify me, even though I’m no longer a member is exceptional.
“The extra Mr George and the team have done for me is truly appreciated.”
“On the old GA email network, I always encouraged non-members to join.”
“Former employees should contact EDConnect on 1300 323 232 to make any request for backpay,” said Mr George.
The Public Service Association of NSW and Community and Public Sector Union (SPSF Group) NSW Branch acknowledges the Traditional Custodians of the lands where we work and the places in which we live. We pay respect to Ancestors and Elders, past, present and future. We recognise the unique cultural and spiritual relationship and celebrate the contributions of first nations peoples to Australia.
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