Tuesday 1 September 2026

Contact 1800 772 679

Contact 1800 772 679

The magazine of the Public Service Association of NSW and the Community and Public Sector Union (NSW Branch)

PSA wants to cease flex caps

PSA wants to cease flex caps

Dispute continues with Revenue NSW.

The Public Service Association (PSA) has requested that the Department of Customer Service (DCS) Industrial Relations and Revenue NSW management immediately suspend the daily flex caps and forced break schedules while a dispute remains active.

The dispute following a recent call by the PSA for feedback from members regarding unilateral changes to flexible working hours

The PSA received numerous responses from members across the Lithgow and Maitland offices. It collated the information and formally submitted a deidentified summary of concerns to DCS Industrial Relations.

Common issues included inflexible daily accrual caps, forced breaks and WHS conflicts.

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